Frequently Asked Questions

We have provided the answers to some of your frequently asked questions. If you do not see the answer to your question listed below, please feel free to reach out to us.

We have Answers to your questions

How much will my visit cost?

A nose-to-tail examination and consultation with our experienced emergency doctor are $196. We cannot provide you with more detailed pricing prior to your visit because we do not know your pet’s needs until we meet them. We don’t do “cookie-cutter” treatments or therapies for our patients, so every pet is treated as an individual. Once we evaluate your pet prior to providing any treatment, our doctor will discuss their concerns with you then you will be provided with a complete written treatment plan detailing the costs of your visit. We don’t like surprises when it comes to money, and we know you don’t either.

What are your hours?
We are here as an extension of your primary care veterinarian to provide emergent care while your vet is closed. We are fully staffed with an emergency veterinarian and technical staff during our open hours. If care is needed outside of our hours, please contact your primary care veterinarian.

Allied Emergency Veterinary Service – Eau Claire Hours:

Monday to Friday: 5 PM – 8 AM
Friday 5 PM – Monday 8 AM
Sat/Sun: 24 hours

Allied Emergency Veterinary Service – Hudson Hours:

Monday to Friday: 5 PM – 12 AM
Sat/Sun: 12 PM – 12 AM

Do I need an appointment?

Emergencies are not planned, so we do not offer appointments. We do appreciate a call prior to your arrival so we can be best prepared for your pets’ emergent condition and discuss any important information with you to save time when you arrive.

Do you accept pet insurance?
Pet insurance reimburses the owner after the pet has received care and the owner submits a claim to the insurance company. Our facility does not have In- House Insurance plans, but we CAN help file claims once services have been paid in full. Take the time to research various pet policies before choosing the right one for your pet family.
What are my options for payment? Do you have any payment plans?

Payment is due at the time of service. If you’d like to make payments, we recommend doing so through CareCredit. CareCredit offers deferred interest payment options for up to 6 months. Prior to your visit, you can see if you qualify for CareCredit here.

Does your practice see exotic pets?
Currently, our practice only sees dogs and cats.